Returns & Exchanges
At Iroirocolors, we want you to love every shade you purchase, which is why we offer a 30-day return policy for unused and unopened beauty products. If your selection isn't a perfect match, our streamlined process ensures a quick resolution to keep your beauty routine on track.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack with Care
Securely place the unopened items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship the Package
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing