Frequently Asked Questions
Everything you need to know about your Iroirocolors beauty journey.
Are your beauty products cruelty-free?
Yes, Iroirocolors is committed to ethical beauty. All our products are 100% cruelty-free and we never test on animals at any stage of production.
How long does shipping take?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your beauty essentials sooner.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged item, please contact our support team immediately.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping zones to more countries in the near future.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are your products safe for sensitive skin?
While our products are formulated with high-quality ingredients, we recommend checking the full ingredient list on each product page and performing a patch test before full application.